Travel Safe with Delta

• For a touchless check-in experience, download the Fly Delta app to access a digital boarding pass.
• Our check-in lobbies, self-service kiosks, gate counters and baggage claim are thoroughly wiped down many times throughout the day. And, by summer, electrostatic spraying will be happening in all of the airports Delta serves in the U.S.
• Given the success of electrostatic spraying on our flights, we are expanding the process to other key locations such as our lobbies, jet bridges and gatehouses.
• Plexiglass shields are being installed at all Delta check-in counters, in Delta Sky Clubs and at the gate counters across the globe.
• We’re also adding social distance markers in the check-in lobby, Delta Sky Club check-in, at the gate and down the jet bridge to encourage customers to stand apart. Our employees and messaging throughout the airport are reminding customers to keep space, too.
• Additionally, hand sanitizer stations are available for use in check-in lobbies, at the gate, in Delta Sky Clubs and on all Delta-owned jet bridges.
• Delta Sky Clubs are offering pre-packaged food similar to onboard snacks and other pre-packaged options as well as an extensive beverage selection. Shower service is temporarily suspended.
• Delta passengers and customer-facing employees are required to wear face masks to ensure an extra layer of protection.
• Delta is testing the distribution of customer care kits, available at all Delta ticket counters and gates. The kits will offer a hand sanitizer wipe, a mask and an informational card that details how the airline is transforming the industry standard of clean.

• We’ve adjusted our boarding process that encourages more space for safer travel by boarding all flights from back-to-front.
• We will ensure more space for customers on all aircraft by capping seating at 50% in First Class and domestic Delta One; 60% in Main Cabin, Delta Comfort+, and Delta Premium Select; and 75% in international Delta One to reduce the total number of customers on board.*
• All middle seats will continue to be shown as unavailable or not assignable when selecting seats via the Fly Delta app or online. We’ll also continue to block the selection of some aisle seats in aircraft with 2x2 seating configurations.
• On routes where increasing customer demand is driving load factors closer to our caps, we will look for opportunities to up gauge to a larger aircraft type or add more flying.
• Every Delta flight is thoroughly sanitized prior to boarding using electrostatic sprayers. Following this process, cleaning crews complete an extensive checklist of cleaning procedures using this same high-grade disinfectant to wipe down personal and common areas of the cabin.
• The air on all aircraft is completely recirculated 10 to 30 times per hour with fresh, outside air or through industrial-grade HEPA filters, which extract more than 99.99% of particles, including viruses.
• Temporarily, we have streamlined our food and beverage offerings to reduce touchpoints. Snack bags are given out during flight attendants’ first pass through the cabin, a move inspired by flight attendants’ desire to deliver the best in-flight service while keeping customers safe and at ease.

*Through September 30th

We continue to coordinate, evaluate and communicate with health experts, partners and healthcare industry leaders on best practices to ensure our Member´s safety.