Air France and KLM offer you more flexibility when traveling

Learn more about the latest changes to their COVID-19 Flexibility Policy and travel safely with your company.

Travel safely with your company!

The current situation is still affected by the COVID-19 pandemic and consequently companies may face uncertainty regarding corporate travel. Air France and KLM offer their passenger more time and ease when traveling.

Learn about the latest updates that have been applied in the policy of reservation changes and refunds due to COVID-19:

  • If clients decide to change their travel plans:

• Longer time: Customers who have booked tickets to travel until September 30, 2021, who want to change their travel details, but do not yet know their new travel date, can choose one of the following two options:

• Request a refundable voucher *, which can be used for a new reservation or refund.

• Request a refund for the ticket.

These measures are an extension of the waiver of expenses for changes.

  • If the airline cancels flights:

• Greater ease: if it is the airline who cancels the flight, the policy of reservation changes and refunds no longer has a deadline. Regardless of clients' travel dates, they can:

• Change the flight reservation to a new one in accordance with the COVID-19 reservation change and refund policy.

• Request a refundable voucher *, which can be used for a new reservation or refund.

• Request a refund for the ticket.

Regardless of which previous option the client selects, it is important to know that it must be carried out before the original departure date, to avoid costs for no-show.

*Vouchers issued in 2020 can be redeemed before December 31, 2021. Vouchers issued as of January 1, 2021 will be valid for 1 year from the date of issue.

  • Switching to COVID-19-proof flights will be free

All customers who have booked a KLM-operated flight from the US to Amsterdam are offered the option to change their flight for free to the special COVID-19-proof flights from Atlanta to Amsterdam. The difference in the price of the ticket or the expenses for changing the reservation will not be applied. You can switch to KL632 flights between December 15, 2020 and January 6, 2021.

Reservations made by your travel agency are included. If you want to take advantage of this offer, please contact your travel agent for assistance. They can request assistance through their commercial assistance channels.

Please note the specific requirements for traveling on special COVID-19-proof flights. You can learn more about the tests and processes required here (https://wecare.klm.com/nl_en/)

  • Medical examination to travel to the Netherlands

From December 15, 2020, depending on their starting point, customers must present a negative COVID-19 test and a signed statement on their health status if the Netherlands is their final destination. Those who transfer at Amsterdam-Schiphol are included and must comply with the sanitary conditions of their final destination.

Check the latest travel requirements on the website of the Dutch government or on the Air France and KLM TravelDoc sites and take the necessary preventive measures for a smooth journey.

  • Atlanta-Amsterdam COVID-19 proof flights

Route without quarantine for negative tests

Book a COVID-proof flight with KLM or Delta

Since December 15, KLM and its transatlantic partner Delta Air Lines introduce a COVID-19-free travel corridor from Atlanta to Amsterdam. A unique step towards the recovery of the travel industry.

You can travel on KLM and Delta COVID-19-proof flights from Atlanta to Amsterdam 4 times a week, for 3 weeks. Self-isolation before departure and a negative test before and after the flight exempts you from 10 days of quarantine in the Netherlands. Delta Air Lines also offers a COVID-19-proof trip between Atlanta and Rome. Air France also plans to introduce the Atlanta to Paris-CDG route. If successful, the airlines hope to expand the program to other markets. COVID-19-proof flights can be booked for essential travel only. If you are passing through Amsterdam, you still need to follow the entry requirements and any mandatory quarantines at your final destination. For more information, see the KLM website.

  • Once again we are key in the Dow Jones of sustainability

For the 16th consecutive year, the Air France-KLM group continues to be an industry leader, recognized for its commitments to sustainability, with the highest environmental score in 2020. By remaining in the Dow Jones sustainability indices worldwide and European, the firm long-term commitment of Air France-KLM to a more sustainable future is recognized, even in the most demanding situations.

For more information, see KLM TravelDoc. 

  • Air France and Delta look after your company amid the crisis

With a score of 4.1 out of 5 in the latest Safe Travel barometer, Air France achieved 5th position (1st among European airlines) highlighting the quality of its security measures, effective aircraft disinfection and the compensation it offers, including waiver of exchange fees and full refunds. Delta Air Lines shared the 5th position with Air France, achieving the best score among American companies. The Safe Travel barometer is the largest and most complete database in the world regarding health and safety protocols for travelers to COVID-19.

  • Air France and SNCF expand the Train + Air network

In addition to enabling your employees to travel more sustainably, the Air France Train + Air network connects 15 cities in France via Paris to the world, including French overseas destinations. From December 15, 2020, you can take 60 weekly TGV services Bordeaux - Massy, including the free taxi transfer between Massy and Paris-Orly.

For more information see the Air Frence portal below TRAIN + AIR INFO  

  • Updates about Flying Blue Miles

 In addition to enjoying another 12-month extension of the validity of Explorer Miles (until December 31, 2021), your company can now pay with Cash & Miles for Economy Comfort seats on KLM intercontinental flights. By reserving these seats online during booking and check-in, you will also earn Miles for the portion you pay in cash. Cash & Miles will soon be applied to more Air France or KLM products and services.

  • Brexit: requirements for travel to the UK

 To ensure that your employees can safely travel to and from the UK in 2021 and that they have the correct travel documents, you can check the Brexit travel regulations online. Air France and KLM will continue with their flights to the United Kingdom and will continue to optimize their service, which will not be affected.

For more information see the GOV portal: UK 

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